Copic Ciao Start 72 Color Set From Japan Description Please read carefully before you purchase!All product manuals are in Japanese.If you have an allergic reaction, please check the ingredients of the product before purchase. We can not guarantee allergic diseases caused by products.Games and game software are in Japanese version.Region code is DVD: Region 2 / Blu-ray: Region AVoltage is 100V (50/60Hz) / Plug is Type-A Payment We only accept PayPal payments. Shipping shipping method Asia US /CA /AU/ Europe South America Africa Economy (SAL) （Without Tracking) 2-3 weeks 2-4 weeks 4-9 weeks Standard (Airmail) （With Tracking) 1-2 weeks 1-3 weeks 3-6 weeks Expedited (EMS) （With tracking) 3-7 days 4-9 days 14-25 days We usually ship out your order within 3 – 5 working days after receiving your payment. Return Policy We accept return request within 30 days after you place an order.We will issue a refund after we receive items and check them in Japan.Initial shipping cost will not be refunded due to your own convenience returnsAll return fee charges additional re-arrival fee except the reasons it’s defective, isn’t as described in the listing, or it was damaged in shipping.Not accept returns if items are not original condition. International Buyers – Please Note:-Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. -Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. -These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. -We do not mark merchandise values below value or mark items as “gifts” – US and International government regulations prohibit such behavior. Thank you for visiting our store 🙂 Enjoy your shopping!