Tombow ABT Pro alcohol based markers 5pks. YOU CHOOSE NEW RETURN POLICY: Returns will only be accepted if the item is in brand new condition with the original packaging that it was sent to you. If the item has been used it will not be accepted as a return. WE DO OFFER COMBINED SHIPPING IF YOU USE THE CART. WHEN YOU USE THE CART THE SHIPPING WILL BE AUTOMATICALLY COMBINED AND DISCOUNTED FOR YOU.RETURN POLICY: Returns will only be accepted if the item is in brand new condition with the original packaging that it was sent to you. If the item has been used it will not be accepted as a return. Returns will only be accepted if the item is unopened. There will be a 20% restocking fee on all returns. COMBINED SHIPPING: WE DO COMBINE SHIPPING IF YOU PUT THE ITEMS INTO THE CART IT WILL AUTOMATICALLY COMBINE AND DISCOUNT THE SHIPPING FOR YOU. To return an item, you must contact us within 30 days of receiving the merchandise. Please inspect your merchandise the moment it arrives. We will issue you a RA (Return Authorization) number and provide instructions for the return. Once the RA number is issued, your package must be post-marked within 5 days of the return authorization date. If you exceed the above specified time frame (ie. Did not contact us 30 days after receiving the merchandise or packages was not post-marked within 5 days of RA authorization date) or we receive an unauthorized refused package or an undeliverable package, you will be subjected to a 20% restocking fee. The restocking fee is based on the merchandise total amount (shipping fee not included). Items that are returned without a RA number are not eligible for a refund. Please note that refunds are given for the cost of the merchandise (merchandise plus tax) only. Shipping charges are non-refundable for returns.