MUNGYO Gallery Professional Soft Pastels 15 Colors Assorted Colors What is the GRAMBOX? GRAMBOX is a store whose goal is customer satisfaction.GRAMBOX is a store located in South Korea.Save up to 7% when you buy more.GRAMBOX provides a tracking number for all products.GRAMBOX is free shipping for all products.(Except express shipping)If you have not received the item or do not like it, Please do not hesitate to send me a message. PRODUCT SPECIFICATIONSBrand : Mungyo Made in KoreaSize : 50 x 14 mmHand-rolled pastels in the finest artist’s quality with a very soft, almost buttery consistency.Highest colour brilliance and vivid colours thanks to the best artist pigmentsPastel sticks glide smoothly across the paper surfaceColours can be mixed together and can be used perfectly for all pastel techniquesSet consisting of 15 different landscape colours in a cardboard packaging ————————————————— 1. Payment – We accept PayPal payment only. 2. Shipping – We will ship your order within 1~3 business days via post airmail.* We offer various shipping options. – Economy shipping (with tracking number) will usually takes 14 to 35 days after shipment. – Standard shipping (with tracking number) will usually takes 14 to 28 days after shipment. – Expedited shipping (with tracking number) will usually takes 2 to 5 days after shipment.* We offer 100% tracking number for buyer. 3. Return Policy – Our goal is to ensure Full satisfaction with your purchase.- We offer Exchange or Repair when there is the defects of the item or misrepresentation on listings.- All return items for a refund must be unopened and new condition, in their original box includingall packing material. Shipping and Handling are not refundable.- All returns should be discussed and agreed upon with us.- Please contact us if you have any problems, We will help you to resolve the problems as soon as possible. 4. Customs – The policy of customs clearance may differ from each country.- We are not responsible for any applicable customs charge, taxes and duties.- Import duties & tax charges are buyer’s responsibility.- Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying. 5. Feedback – We always try to do our best for you.- Your satisfaction is our goal.- We greatly appreciate your Positive feedback.- Please do NOT leave bad feedback without asking for help.- If you have any concerns about the item,please contact us. 6. Contact Us – We are willing to respond to your inquiry.- If you have a question or problem, please contact us first.- It is the fastest way to settle your concern or issue.