Caran D’Ache Neocolor II Water-soluble Wax Pastel CrayonsNeocolor® II can be used for all forms of creativity, ranging from drawings on dry or wet materials, monotypes, impregnation, wet drawing, glazing or rainbow gradation. With 84 colours, the entire range offers almost unlimited scope for the imagination, to the point where even experienced artists once more see things through the eyes of a child, thereby liberating the purest of all creative energies: that of the sheer wonderment evoked by colours.Basing their work on the existing excellent qualities – exceptional coverage, smoothness and extreme lightfastness –, the craftsmen of the Manufacture added water solubility, a property greatly appreciated by connoisseurs of the Maison from all manner of artistic fields and from school age upwards. If you have any concerns regarding your item, please do not do this by leaving negative feedback or opening a case. Your issue will be resolved and tended to a lot quicker if you message us. Our customers are our main priority and we always do our very best to make a situation right.Delivery InformationUK & InternationalIF YOUR ITEM IS RETURNED TO US DUE TO AN UNDELIVERABLE ADDRESS, WE SHALL REFUND YOU FOR YOUR ITEM MINUS THE POSTAGE COSTS. IF YOU WISH FOR YOUR ITEM TO BE RE SENT, THE BUYER MUST PAY POSTAGE AGAIN. PLEASE CHECK YOUR ADDRESS.We do our very best to despatch our products same day, as long as they are placed before 1pm on a working day.Once we despatched your parcel, it is then in the hands of the postal service. If for any reason you believe your parcel has not been delivered, please be aware that it can take up to 4 weeks for delivery of the parcel. Do not hesitate to contact us if you are concerned about your parcel.Royal Mail 24 (1 working day) Royal Mail 48 (2 to 3 working days) Royal Mail Special Delivery (1 working day)Royal Mail International Standard (small packets)Royal Mail International Tracked / Tracked & SignedNorthern Ireland & Scottish HighlandsFor small packet items, you will be charged the same rate as UK. If the items are larger we shall contact you with postage costs. ReturnsIf you wish to return an item, for whatever reason, you must contact us first. You have 30 days after purchase to return the item, as long as it is unused and not damaged.